Information We Collect
We may collect the following types of information:
Information You Provide
- Name
- Email address
- Phone number
- Billing or payment details
- Messages or submissions you send through forms or bookings
Automatically Collected Information
When you visit the site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and usage analytics
How We Use Your Information
We use your information to:
- Provide and manage our services
- Process bookings, inquiries, or purchases
- Communicate with you
- Improve website functionality and user experience
- Maintain security and prevent fraud
- Comply with legal obligations
Use of the Overture Platform
Music Factory uses the Overture platform to support certain services and functionality.
As part of this integration:
- Some personal information may be processed or stored by Overture on our behalf
- Overture may collect technical and usage information necessary to operate its services
- Your information is handled in accordance with Overture’s own privacy and security practices
We encourage users to review Overture’s privacy policy directly for additional information about how they process data.
Cookies and Analytics
We may use cookies or similar technologies to:
- Remember user preferences
- Analyze website traffic
- Improve performance and functionality
You can control or disable cookies through your browser settings.
Sharing of Information
We do not sell your personal information.
We may share information with:
- Trusted service providers and platforms (including Overture)
- Payment processors
- Legal or regulatory authorities when required by law
All third parties are expected to maintain appropriate confidentiality and security protections.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
To make a request, contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
Children’s Privacy
Our services are not intended for children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Music Factory
Website: themusicfactory.co.uk
Email: info@themusicfactory.co.uk